IT support that shows up before something breaks.
One local team, one monthly visit, and a technician who already knows your setup. Built for small businesses running 3–7 computers and up to 2 printers who'd rather plan for IT than scramble for it.
Not every IT problem should become a crisis.
Most small businesses only call IT once something has already stopped working. A managed plan flips that: a technician who knows your machines checks in every month, so small issues get caught before they cost you a day of downtime.
You know when we're coming
One scheduled on-site visit a month, plus an included hour of weekday remote support whenever something comes up in between.
Toner and consumables handled
Printer support are covered up to 2 printers.
Extra support, no surprises
Need more than the included hour? Additional time is billed at the standard on-site rate of $275/hr - nothing hidden, nothing guessed at.
What your monthly plan covers
Built for a small office of 3–7 computers and up to 2 printers- sized to be enough support without paying for more than you need.
1 on-site visit per month
A technician comes to you, minimum 2 hours, to handle maintenance, checks, and anything that's built up since the last visit.
3–7 computers covered
Sized for a small office. Every machine in that range is included in the plan at no extra per-device cost.
1 hour remote support, weekdays
Quick fixes between visits, handled remotely during business hours - no need to wait for the next on-site date.
2 printers supported
Setup, troubleshooting, and ongoing support for up to two office printers.
Toner & consumable supply
We keep an eye on what your printers need and supply it, so you're not the one placing the order. Toner and consumables are charged separately and are not included in service visit fees.
Standard-rate overflow support
Additional hours beyond the included remote support hour are billed at $275/hr, the same standard on-site rate.
What you pay
For small businesses with 3–7 computers
A monthly on-site plan for offices running 3 to 7 computers and up to 2 printers, including 1 hour of weekday remote support for everything that comes up in between visits.
INCLUDED IN THE PLAN
- 1 on-site visit per month
- 3–7 computers covered
- 1 hr remote support, weekdays
- 2 printers supported
- Toner & consumable supply
- Overflow hours at $275/hr standard rate
Add Extra Services When You Need Them
Extra services can be added to your plan when needed. We’ll quote the cost first, and nothing is added without your approval.
Security & antivirus installation
Professional installation and configuration of recommended security software. Licence costs are billed separately and vary by product and device count.
Backup setup & monitoring
Pricing depends on the solution chosen - cloud-based, in-house private server, or hybrid. Setup and ongoing monitoring are quoted and invoiced separately.
Microsoft 365 & SharePoint setup and support
SharePoint site configuration, folder structure, and user permissions. OneDrive sync across team devices. New user onboarding and licence management. Ongoing troubleshooting. A one-off setup fee applies; ongoing support is included within monthly plan visits or billed at the standard hourly rate. Microsoft 365 licence costs remain the client's responsibility.
When you can reach us
On-site visits and remote support are available on weekdays during business hours only - Monday to Friday, 9:00am to 5:00pm AEST.
Weekend and after-hours support is available on request and subject to availability, at a different rate - price on application (POA).
Asmarina IT Services reserves the right to accept or decline any service request at its discretion.
What you get with managed IT
We're a local team that cares about keeping your business running - not just turning up when things break.
Proactive protection
We catch issues before they become costly failures - not after your IT is already down.
Hardware & supply
Custom PC builds, Laptops, repairs, toner, and parts - sourced and supplied so you don't have to chase anyone.
Honest expert advice
Clear, jargon-free guidance on what to upgrade, replace, or keep - no upsell pressure.
Predictable support
You know when we're coming and how to reach us. No scrambling for an IT person when something breaks.
Book your Managed IT Business plan
Tell us about your office - number of computers, printers, and what's been giving you trouble - and we'll set your plan up around it.